Store Manager – moodytiger US Expansion (San Jose/Los Angeles, CA)
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About moodytiger
Founded in 2019, moodytiger is redefining children's athletic wear with innovative designs, high-tech fabrics, and a passion for movement. Serving over 100 countries, we create activewear tailored for kids aged 4 to 16, inspiring them to explore, play, and unleash their full potential. As we launch in the US market, we are looking for a dynamic Store Manager to lead our first location and build a vibrant community around the moodytiger brand.
About the Role
As the Store Manager, you will be the driving force behind the success of moodytiger's US debut. This role demands a hands-on, entrepreneurial leader with a passion for metrics, customer engagement, and team development. You’ll oversee all aspects of store operations, build meaningful relationships with customers, and foster a culture of growth, excitement, and community involvement.
Key Responsibilities
- KPI and Metric Management: Analyze store performance and track KPIs, including sales, conversion rates, average transaction value, and customer retention. Use data to create actionable strategies that drive results.
- Customer Interaction and Clienteling: Deliver exceptional in-store experiences through personalized service. Build lasting relationships with customers, transforming one-time shoppers into loyal moodytiger enthusiasts.
- Coaching and Team Development: Lead, train, and inspire a high-performing team. Provide consistent coaching to enhance skills, improve sales techniques, and foster professional growth.
- Driving Sales: Develop and implement sales strategies to exceed store goals. Collaborate with your team to create a customer-centric environment that drives both individual and team success.
- Event Planning and Community Engagement: Design and execute in-store events and partnerships that align with moodytiger's mission. Engage with local communities to build awareness and establish the store as a hub for families and young athletes.
- Store Operations: Oversee all daily operations, including scheduling, inventory management, and visual merchandising, ensuring seamless and efficient execution.
- Problem-Solving and Customer Resolution: Address customer inquiries and resolve issues with professionalism, maintaining high satisfaction levels and a positive brand image.
- Proven experience as a Store Manager or similar role, ideally in activewear, apparel, or lifestyle brands.
- Strong understanding of retail KPIs and metrics, with the ability to translate data into actionable insights.
- Exceptional customer service and clienteling skills, with a knack for building relationships and enhancing customer loyalty.
- Demonstrated leadership abilities, including training, coaching, and motivating teams to exceed sales targets.
- Experience in event planning, community engagement, or outreach programs.
- Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- A proactive, entrepreneurial mindset with a passion for retail and community building.
- Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us?
Be part of a global brand at an exciting time of growth and innovation. At moodytiger, you’ll have the opportunity to shape the US expansion, drive meaningful community initiatives, and inspire customers to embrace active, adventurous lifestyles. We celebrate teamwork, inclusivity, and creativity, ensuring every team member is empowered to make an impact.
Join moodytiger and lead the charge in delivering exceptional customer experiences while making a positive difference in the lives of kids and their families. Together, we’ll redefine what it means to play, explore, and grow!
