Shipping Country
We ship to the United States, United Kingdom, Australia, Canada, Asia, Europe, Hong Kong SAR, Macao SAR and the Middle East.
Your order will be carefully packaged and delivered to wherever is most convenient for you.
Please ensure that your address, including street and house numbers, is accurate before placing your order. We cannot be held responsible for packages that are delivered incorrectly or returned due to address issues.
Once an order is placed, it will be processed and shipped as quickly as possible. Don't worry — we'll email you tracking information when the order ships. Please note that shipping fees do not include taxes or duties, and they may differ depending on your region.
Shipping Cost
Free shipping on orders $79+, and a $3.99–6.99 fee for orders below $79. Shipping costs differ based on the destination of your order.
International Delivery Time
We try to deliver your desired products as fast as possible, no matter where you are located, so we partner with different shipping companies. General delivery times are listed below:
| Region | Delivery Time |
|---|---|
| North America | 5–7 business days |
| Europe | 7–10 business days |
| Hong Kong & Macau | 1–3 business days |
| Australia | 7–10 business days |
| East Asia | 3–5 business days |
| Middle East | 6–8 business days |
Time Required for Shipment
Once we receive your order, our warehouse team will process it within 2 business days. Once your order is shipped, you will receive a shipping confirmation with the tracking number.
International Duties and/or Taxes
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
Package Lost
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as "delivered", or need additional information from you to complete the delivery. Orders marked as "Delivered" by the carrier are considered completed. We are not responsible for lost or stolen packages after delivery. Please contact your local delivery provider to resolve your issue.
