Part-Time Key Holder – moodytiger US Expansion (San Jose/Los Angeles, CA)
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About moodytiger
Founded in 2019, moodytiger is redefining children's athletic wear with innovative designs, high-tech fabrics, and a passion for movement. Serving over 100 countries, we create activewear tailored for kids aged 4 to 16, inspiring them to explore, play, and unleash their full potential. As we launch in the US market, we are looking for a dynamic Store Manager to lead our first location and build a vibrant community around the moodytiger brand.
About the Role
As a Part-Time Key Holder, you will serve as a leader on the floor, helping drive sales, engage with customers, and maintain operational standards. You’ll support the store leadership team with daily operations and contribute to achieving store goals by creating a customer-focused environment.
Key Responsibilities
- KPI and Metric Knowledge: Monitor store performance metrics such as sales, conversion rates, and average transaction value. Assist the team in understanding and achieving these key performance indicators.
- Customer Interaction: Provide an exceptional in-store experience by welcoming customers, identifying their needs, and delivering tailored product recommendations. Build rapport and foster loyalty with every interaction.
- Driving Sales: Actively participate in achieving sales goals by engaging customers and encouraging product exploration. Share product knowledge and highlight promotions to drive results.
- Opening and Closing Duties: Support the leadership team with opening and closing the store, including preparing daily reports, reconciling cash, and ensuring the store is ready for the next business day.
- Operational Excellence: Maintain a clean and organized store environment, restock inventory as needed, and ensure compliance with company policies and procedures.
Requirements
- At least 1 year of retail experience, preferably in a sales or key holder role.
- Familiarity with KPIs and the ability to use metrics to drive sales and performance.
- Proven ability to deliver outstanding customer service and foster customer loyalty.
- Experience with opening and closing store procedures, including cash handling and security processes.
- Strong communication and interpersonal skills, with a proactive, team-oriented mindset.
- Availability to work part-time hours, including evenings, weekends, and holidays.
Why Join Us?
Be part of a global brand at an exciting time of growth and innovation. At moodytiger, you’ll have the opportunity to shape the US expansion, drive meaningful community initiatives, and inspire customers to embrace active, adventurous lifestyles. We celebrate teamwork, inclusivity, and creativity, ensuring every team member is empowered to make an impact.
Join moodytiger and lead the charge in delivering exceptional customer experiences while making a positive difference in the lives of kids and their families. Together, we’ll redefine what it means to play, explore, and grow!
