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We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.

Once an order is placed we start processing it right away, so changes are only possible within the first hour. Contact support as soon as possible and we will do our best.

Yes, e-gift cards are delivered by email and can be redeemed at checkout from anywhere in the world.

Start a return from your account within 30 days of delivery. Print the prepaid label, pack the items and drop the parcel at your nearest service point.

We ship to P.O. boxes with standard delivery. Express options require a street address.

We combine items into as few packages as possible. Items shipped from different warehouses may arrive separately.

Check the tracking link first — carriers sometimes mark parcels early. If it has not arrived within 3 business days of the delivery date, contact our support team.